Product stories, real-world lessons, and what we learn while building Zinochat.
A sales AI shouldn't memorize your products. Each time a customer asks, it needs to find the right product, the right size and color, and today's price before it replies. Here's how to prepare your catalog so the bot advises accurately and takes orders without mix-ups.
Read the postAI Customer Experience means using AI to understand, advise, and serve customers throughout their buying journey. Why it isn't a chatbot, and why Zinochat chose to build an AI Customer Experience platform rather than just a chatbot.
Read the postAI agents are becoming easier to build. The harder problem is making them reliable in the real world. At Zinochat, we’re building the infrastructure and tooling to help teams create, test, evaluate, observe, and continuously improve AI agents.
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